Frequently Asked Questions – Please Read

What is the difference between OCCRRA and AIR?
The Ohio Child Care Resource & Referral Association (OCCRRA) is a non-profit member association serving Ohio’s seven local child care resource and referral agencies (CCR&Rs). AIR Training Solutions is a separate company that offers online professional development to early childhood professionals.

I got an email that said my registration was canceled. What does that mean?
This can happen for a couple of different reasons. If you do not purchase the course by the registration date, you will be removed from that registration date for the course. You will then need to re-register for an upcoming registry date through your OCCRRA Profile and purchase the course through AIR. This can also happen if you registered for a course and purchased a different one. In addition, this can happen if your name on your AIR account does not match your name on your OCCRRA Profile.

I need to make sure that the training I’m purchasing through AIR goes onto my Ohio Professional Registry. What do I do?
If you need a training to be added into your Registry Profile on OCCRRA, find the course and click ‘Add to Cart’ on the next available date from your OCCRRA account. This will REGISTER you on the OCCRRA site, which will allow tracking on your Registry Profile. Then you will be redirected to airchildcare.com to PURCHASE and COMPLETE your course.

How and when will my course be verified by the AIR trainer?
Once you are registered on OCCRRA by hitting ‘Add to Cart’ and have complete your course through AIR, OCCRRA verifications are done 1 to 2 days after completion.

How do I see if I registered already?
AIR can verify your purchase history with us, however, if you need to see if you are registered on the Ohio Professional Registry, you can now log into your Registry Profile and look under ‘View/Edit Registry Profile’ at the top right of the page.

How do I see what date I registered for?
If you need to see what date you are registered, you can now log into your Registry Profile and look under ‘View/Edit Registry Profile’ at the top right of the page.

I did not realize I needed to register on OCCRRA. I already took the course through AIR, now what?
If you completed a course, please fill out the form on this page and we will get your training added to your OPR. According to OCCRRA, verifications can take up to two weeks.

For additional questions, please call OCCRRA at: 877-547-6978